The “Didi Ke Bolo Online Complaint West Bengal on CMO Complaint Portal” is a grievance redressal platform launched by the West Bengal government. It allows people to raise their issues directly with the Chief Minister’s Office (CMO). This initiative was introduced to help citizens voice their concerns and get solutions quickly.
What is Didi Ke Bolo Online Complaint West Bengal?
Let me start with the basics. Didi Ke Bolo means “Tell Didi” in Bengali, where “Didi” is a loving nickname for Mamata Banerjee. This program is all about giving people a voice. It’s a platform where anyone in West Bengal can share their troubles or ideas with the government. You can do it online or over the phone. The online part happens through the CMO (Chief Minister’s Office) complaint portal. That’s where the Didi Ke Bolo online complaint West Bengal on CMO complaint portal comes in.
The idea started a few years back, around 2019, before the state elections. Mamata Banerjee wanted to connect with people directly. She didn’t want anyone feeling ignored. So, she set up this system. You can complain about anything—bad roads, water problems, or even school issues. It’s like a bridge between you and the government. The best part? It’s simple to use, even if you’re not a tech expert.
There’s a website called CMO Complaint Portal or, cmo.wb.gov.in. let you file complaints online. Plus, there’s a phone number—9137091370—where you can call and talk to someone. It’s all designed to make sure your voice reaches the top.
Objectives of Didi Ke Bolo Online Complaint West Bengal
The main objectives of this initiative are:
- To create direct communication between the people and the government.
- To provide a fast and effective way to solve problems.
- To bring transparency in governance.
- To reduce corruption in administrative services.
- To improve public services and government schemes.
- To make governance more accessible to the common people.
Didi Ke Bolo Online Complaint West Bengal Overview
Details | Information |
---|---|
Portal Name | CMO Complaint Portal |
Article Name | Didi Ke Bolo Online Complaint West Bengal |
State | West Bengal |
Objective | To address public grievances and connect citizens with the West Bengal government |
Official Website | www.cmo.wb.gov.in. |
Who Can Complain? | Any resident of West Bengal |
Didi Ke Bolo Helpline Number | 9137091370 (Available 24/7) |
Complaint Status Check | Call the helpline number & Follow up via the official website |
Benefits | Quick resolution of grievances, Direct communication with the government, Transparency in governance |
Important Notes | Provide accurate details while submitting the complaint Keep the complaint reference number for future tracking Avoid spam or false complaints |
Didi Ke Bolo Online Complaint West Bengal Registration
Follow these simple steps to lodge your complaint online:
- Visit the Official Website
- Open your browser and go to https://cmo.wb.gov.in.
- Register/Login
- New Users: Click on the Register option and enter your details, such as name, mobile number, and email ID.
- Existing Users: Log in using your registered mobile number and password.
- Navigate to the Complaint Section
- After logging in, find the “Lodge Complaint” section on the dashboard.
- Fill in the Complaint Form
- Provide all necessary details, including:
- Your Name & Contact Information
- Details of Your Complaint
- Supporting Documents (if required)
- Provide all necessary details, including:
- Submit the Complaint
- Review all the details carefully.
- Click on the Submit button to lodge your complaint.
- Receive Complaint ID
- After submission, you will get a unique Complaint ID.
- Use this Complaint ID to track the status of your complaint online.
Didi Ke Bolo Online Complaint Number
The official helpline number for registering complaints is 91370 91370. You can call this number to submit your grievance or check the status of your existing complaint.
Didi Ke Bolo Online Complaint West Bengal via Phone Number
If you want to register a complaint through the Didi Ke Bolo helpline, you can use the official phone number of the Chief Minister’s Office (CMO) West Bengal.
Helpline Number: 📞 91370 91370
Steps to Register a Complaint via Phone:
- Dial 📞 91370 91370 from your mobile or landline.
- Follow the IVR instructions to connect with a representative.
- Provide your details, such as your name, mobile number, and complaint details.
- Explain your grievance clearly and mention any supporting details.
- Receive a Complaint ID after successful registration.
- Use the Complaint ID to track the status of your complaint on https://cmo.wb.gov.in.
Didi Ke Bolo Complaint Status Check
Apart from the online portal, you can also register complaints via phone and CMO Complaint Portal . The official Didi Ke Bolo helpline number is 91370 91370. After filing a complaint, you can Didi Ke Bolo Complaint Status Check by:
Didi Ke Bolo Phone Number Status Check Online
- Visit the Official Website
- Go to the official complaint portal: https://cmo.wb.gov.in.
- Select “Check Complaint Status”
- On the homepage, find and click on the “Check Complaint Status” option.
- Enter Your Mobile Number
- Input the mobile number you used to register your complaint.
- Verify with OTP
- Click on “Send OTP” to receive a One-Time Password (OTP) on your registered mobile number.
- Enter the OTP in the given field and click Login.
- View Complaint Status
- Once logged in, the latest status of your complaint will be displayed on the screen.
Didi Ke Bolo Phone Number Status Check By Helpline Number
- Call the helpline number 91370 91370.
- Provide your reference number.
- The customer care representative will inform you about the current status of your complaint.
Types of Complaints on Didi Ke Bolo Online Complaint Number
You can file complaints regarding:
- Poor road conditions.
- Electricity supply issues.
- Water supply problems.
- Corruption in government offices.
- Education-related concerns.
- Health and hospital-related complaints.
- Law and order issues.
- Public transport problems.
- Any other administrative or government service-related issues.
Didi Ke Bolo Online Complaint West Bengal Benefits
The Didi Ke Bolo initiative provides many benefits, such as:
- Direct communication with the Chief Minister’s Office.
- Faster resolution of grievances.
- 24/7 availability of the helpline.
- Easy and convenient online registration.
- Transparent and accountable governance.
- Better delivery of government services.
- Immediate action on serious complaints.
Didi Ke Bolo Online Complaint West Bengal Eligibility Criteria
Any resident of West Bengal can file a complaint under this scheme. There are no specific restrictions based on age, gender, or income. However, complaints should be genuine and related to government services or public welfare.
Didi Ke Bolo Online Complaint West Bengal Documents Required
While registering a complaint, you may need to provide:
- A valid identity proof (Aadhaar card, Voter ID, Ration Card, etc.).
- Address proof.
- Any supporting documents related to the complaint (photos, receipts, etc.).
- A mobile number for communication.
Conclusion
Didi Ke Bolo is an important initiative by the West Bengal government. It helps people directly connect with the administration and get their problems solved. The online portal and helpline number make it easy to register complaints and track their status. This initiative ensures good governance and improves the lives of common people. If you have any issues, you can easily register a complaint through the website or by calling the helpline number.
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