CMS.RBI.ORG.IN Complaint Status Complaint Online, All Bank Complaint Website

CMS.RBI.ORG.IN Complaint Status: Complaint Online, All Bank Complaint Website

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Last updated on March 5th, 2025 at 07:33 am

If you’ve ever wondered how to track your cms.rbi.org.in complaint status, you’re in the right place. The Reserve Bank of India (RBI) has made it easy for people to file and follow up on complaints against banks, NBFCs, and other financial entities. This article will walk you through everything you need to know about the Complaint Management System (CMS) portal at cms.rbi.org.in. We’ll cover what it is, its objectives, how to track your complaint, its benefits, who can use it, what documents you need, and even the helpline number. Let’s dive in!

What is the cms.rbi.org.in Complaint Portal?

The cms.rbi.org.in portal is an online platform created by the RBI. It helps people file complaints against banks, non-banking financial companies (NBFCs), and payment system providers. Think of it as a one-stop solution for reporting issues like unfair bank charges, loan problems, or payment disputes. Launched in 2019, this portal is part of the RBI’s effort to make grievance redressal simple and fast.

You can access it on your computer or phone. The portal is user-friendly. It lets you submit complaints, track their progress, and even file appeals if needed. It’s designed for anyone who feels a financial institution hasn’t treated them fairly. The best part? It’s free to use!

Objectives of the cms.rbi.org.in Complaint Portal

Why does this portal exist? The RBI had clear goals when they built cms.rbi.org.in. First, they wanted to make filing complaints easier. Before this, people had to write letters or visit offices, which took time. Now, you can do it online in minutes.

Second, the portal aims to speed up solutions. Complaints go straight to the right RBI office or Ombudsman. This cuts delays. Third, it’s about transparency. You get updates via SMS or email, so you’re never left guessing. Lastly, the RBI wants to build trust. By fixing issues quickly, they show that they care about customers. These objectives make the portal a powerful tool for the public.

How to Check Your cms.rbi.org.in Complaint Status

Now, let’s get to the main point: checking your cms.rbi.org.in complaint status. It’s simple if you follow these steps. After you file a complaint, you get a unique complaint number. This number is your key to tracking.

Here’s how to do it:

  1. Visit the Portal: Open your browser and go to cms.rbi.org.in.
  2. Find the Tracking Option: Look for “Track Complaint” or “Check Status” on the homepage.
  3. Enter Details: You’ll need your complaint number. Type it in the box provided.
  4. Add Your Mobile Number: The portal asks for the mobile number you used when filing. This ensures it’s really you.
  5. Get OTP: Click “Get OTP.” An OTP (One-Time Password) will come to your phone.
  6. Enter OTP: Type the OTP in the box and hit “Submit.”
  7. See the Status: The screen will show if your complaint is pending, under review, or resolved.

It takes just a minute or two. You can check anytime, anywhere. This process keeps you updated without hassle.

Fake Aadhaar Card Complaint

cms.rbi.org.in Complaint Tracking: More Details

Tracking your complaint on cms.rbi.org.in is super handy. Once you file a complaint, the portal doesn’t leave you hanging. You get a complaint number right away via SMS or email. This number is like a ticket to follow your case.

The tracking system has a few stages. “Received” means RBI got your complaint. “Under Process” shows they’re looking into it. “Resolved” or “Closed” means it’s done. Sometimes, they’ll ask for more details. If that happens, you’ll get a message. You can also appeal if you’re unhappy with the result. Just log back in and file an appeal using the same portal.

Tracking keeps you in control. You don’t need to call anyone or wait for letters. It’s all online, clear, and quick.

Benefits of the cms.rbi.org.in Complaint Portal

Why should you use this portal? There are tons of benefits. First, it’s fast. Filing online beats mailing letters or visiting offices. Second, it’s free. The RBI doesn’t charge a penny to handle your complaint.

Third, it’s convenient. You can use it from home, work, or even on the go. Fourth, it’s transparent. You get updates at every step. Fifth, it’s powerful. The RBI can force banks or NBFCs to fix your issue. Finally, it’s secure. Your details stay safe, and the OTP system makes sure no one else can track your complaint.

These benefits make cms.rbi.org.in a game-changer. It puts power in your hands to fight unfair treatment.

Eligibility Criteria: Who Can Use cms.rbi.org.in?

Not sure if you can use the portal? Let’s clear that up. Anyone with a problem against an RBI-regulated entity can file a complaint. This includes banks (like SBI or HDFC), NBFCs (like Bajaj Finance), and payment systems (like Paytm or Google Pay).

But there’s a catch. You must first complain to the bank or company directly. Give them a chance to fix it. If they don’t reply within 30 days, or you don’t like their answer, then you can use cms.rbi.org.in. You also need to file within one year of their reply (or lack of it). This rule ensures complaints are fresh and relevant.

Anyone in India can use it—individuals, businesses, or even senior citizens. You just need a valid issue and a mobile number to get started.

Documents Required for Filing a Complaint

What do you need to file on cms.rbi.org.in? You don’t need much, but some things help. First, you’ll enter your name and mobile number online. That’s basic. The portal will send an OTP to verify you.

Next, have your complaint details ready. What happened? When? With which bank or company? Be specific. If you have proof, like bank statements, emails, or receipts, you can upload them. These files can be PDFs, images, or text documents. They make your case stronger.

You’ll also need your bank account number or transaction ID if it’s about a specific issue. Don’t worry about fancy formats. Just explain your problem clearly. The portal guides you step-by-step, so you won’t miss anything.

RBI CMS Helpline Number

Sometimes, you might need help with cms.rbi.org.in. That’s where the RBI CMS helpline comes in. The toll-free number is 14448. You can call it from 9:30 AM to 5:15 PM, Monday to Friday. It’s available in Hindi, English, and 10 regional languages, so language isn’t a barrier.

The helpline staff can guide you on filing, tracking, or understanding your cms.rbi.org.in complaint status. If you’re stuck, they’ll explain what to do. You can also email [email protected] for support. This helpline is there to make sure you’re never lost.

CMS RBI ORG IN Complaint Online

Let’s break down how to file a complaint. It’s not hard. Here’s what to do:

  1. Go to the Site: Open cms.rbi.org.in on your device.
  2. Click “File a Complaint”: It’s right on the homepage.
  3. Pick Your Language: Choose English, Hindi, or another option.
  4. Select Entity: Is it a bank, NBFC, or payment system? Pick one.
  5. Fill Details: Enter your mobile number, bank name, and issue type (like “credit card” or “loan”).
  6. Get OTP: An OTP comes to your phone. Enter it.
  7. Explain Your Problem: Write what went wrong. Add dates and details.
  8. Upload Proof: Attach files if you have them.
  9. Submit: Hit “Next” and then “Submit.” Done!

You’ll get a complaint number instantly. Save it for tracking.

All Bank Complaint Website

Sr NoName of the BankContact Us Link (Grievance Redressal)
   
1State Bank of Indiahttps://sbi.co.in/web/customer-care/addresses-and-helpline-nos-of-grievances-redressal-cell
   
 Nationalised Banks
   
1Bank of Barodahttps://www.bankofbaroda.in/customer-support/grievance-redressal
2Bank of Indiahttps://www.bankofindia.co.in/forms/Grievance
3Bank of Maharashtrahttps://bankofmaharashtra.in/complaints_grievances
4Canara Bankhttps://canarabank.com/User_page.aspx?menulevel=5&menuid=5&CatID=2
5Central Bank of Indiahttps://www.centralbankofindia.co.in/en/customer_care
6Indian Bankhttps://www.indianbank.in/departments/online-customer-complaints/#!
7Indian Overseas Bankhttps://www.iob.in/Grievances_Redressal_mechanism
8Punjab National Bankhttps://www.pnbindia.in/Lodge-Complaint.html
9Union Bank of Indiahttps://www.unionbankofindia.co.in/english/grievances-redressal.aspx
10Punjab & Sind Bankhttps://punjabandsindbank.co.in/content/recomp
11UCO Bankhttps://www.ucobank.com/english/Grievance-Redressel.aspx
   
 Indian Banks
   
1Axis Bank Limitedhttps://www.axisbank.com/contact-us/grievance-redressal/retail-banking-grievance-redressal
2Bandhan Bank Limitedhttps://bandhanbank.com/grievance-redressal
3CSB Bank Limitedhttps://www.csb.co.in/complaints-redressal
4City Union Bank Limitedhttps://www.cityunionbank.com/grievance
5DCB Bank Limitedhttps://www.dcbbank.com/complaint-redressal-form
6Dhanalaxmi Bank Limitedhttps://www.dhanbank.com/footer/grievance_redressal.aspx
7Federal Bank Limitedhttps://www.federalbank.co.in/grievance-redressal
8HDFC Bank Limitedhttps://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp?_ga=2.122705289.329845265.1540272882-1750795496.1540183009
9ICICI Bank Limitedhttps://www.icicibank.com/complaints/complaints.page
10IndusInd Bank Limitedhttps://www.indusind.com/in/en/personal/grievance-redressal.html
11IDFC FIRST Bank Limitedhttps://www.idfcfirstbank.com/customer-service
12Jammu & Kashmir Bank Limitedhttps://www.jkbank.com/others/common/grievance.php
13Karnataka Bank Limitedhttps://karnatakabank.com/complaints
14Karur Vyasa Bank Limitedhttps://www.kvb.co.in/customer-service/feedback-form/
15Kotak Mahindra Bank Limitedhttps://www.kotak.com/en/customer-service/grievance-redressal/banking-service.html
16Nainital Bank Limitedhttps://www.nainitalbank.co.in/english/Complaints_Redressal.aspx
17RBL Bank LimitedGrievanceRedressalProcess.pdf (drws17a9qx558.cloudfront.net)
18South India Bank Limitedhttps://www.southindianbank.com/content/grievance-registration/287
19Tamilnad Mercantile Bank Limitedhttps://www.tmb.in/online-complaint-form.aspx
20YES Bank Limitedhttps://www.yesbank.in/complaints
21IDBI Bank Limitedhttps://www.idbibank.in/banking-complaints-i.aspx
   
 Local Area Banks (LABs)
   
22Coastal Local Area Bank Ltd.https://www.coastalareabank.com/happy
23Krishna Bhima Samruddhi Local Area Bank Limitedhttp://kbsbankindia.in/customerecare.php#:~:text= The%20customer%20may%20approach%20the,Office%20at%20the%20following%20address.&text= Phone%3A%20040%2D23113232.
24Subhadra Local Area Bank Limitedhttp://103.219.60.138/contactus.php
   
 Small Finance Banks (SFBs)
   
25Au Small Finance Bank Limitedhttps://www.aubank.in/support/contact-us
26Capital Small Finance Bank Limitedhttps://www.capitalbank.co.in/policy-for-grievance-redressal-in-bank
27FINCARE Small Finance Bank Limitedhttps://fincarebank.com/complaints-and-grievances-form
28Equitas Small Finance Bank Limitedhttps://www.equitasbank.com/grievance-redressal-procedure
29ESAF Small Finance Bank Limitedhttps://www.esafbank.com/complaints-and-grievance-redressal/
30Suryoday Small Finance Bank Limitedhttps://www.suryodaybank.com/smile-centre
31Ujjivan Small Finance Bank Limitedhttps://www.ujjivansfb.in/complaint-existing-customer
32Utkarsh Small Finance Bank Limitedhttps://www.utkarsh.bank/help-and-support
33North East Small Finance Bank Limitedhttps://nesfb.com/GrievanceRedressalMechanism.php
34Jana Small finance Bank Limitedhttps://www.janabank.com/grievance-redressal/
35Shivalik Small Finance Bank Limitedhttps://shivalikbank.com/assets/pdf/Grievance-Redressal-Mechanism.pdf
36Unity Small Finance Bank Limited,Details_of_Grievance_Redressal_Officer_and_Escalation_Matrix.pdf (theunitybank.com)
   
 Payments Banks (PBs)
   
37Airtel Payments Bank Limitedhttps://www.airtel.in/bank/static/contact-us
38India Post Payments Bank Limitedhttps://www.ippbonline.com/web/ippb/complaints#:~:text= Write%20to%20Us%20at,the%20below%20complaint%20escalation%20matrix.
39Fino Payments Bank Limitedhttps://www.finobank.com/contact-us
40Paytm Payments Bank Limitedhttps://www.paytmbank.com/Policies/Customer-Grievance-Redressal-Policy-for-Paytm-Payments-Bank.html#:~:text=Call%20us%20on%20Our%2024,to%20help%20resolve%20your%20query.
41Jio Payments Bank Limitedhttps://www.jiopaymentsbank.com/grievance-redressal
42NSDL Payments Bank Limitedhttps://nsdlbank.com/customer_grievance_redressal.php
   
 Foreign Banks
   
1AB Bank Limitedhttps://abbl.com/customer-services/complaint-cell/
2Abu Dhabi Commercial Bank PJSChttps://www.adcb.com/en/get-in-touch/write-to-us/
3American Express Banking Corp.https://icm.aexp-static.com/Internet/IntlHomepage/japa/IN_en/shared/ pdfs/complaint-form.pdf?inav=in_sitefooter_company_information_complaints
4Australia & New Zealand Banking Group Limitedhttps://www.anz.com.au/support/contact-us/complaints/
5Barclays Bank Plchttps://www.barclays.in/home/grievance-redressal-mechanism/
6Bank of Americahttps://bofa-india.com/contactus.html
7Bank of Bahrain and Kuwait B.S.C.https://www.bbkindia.com/greviance-redressal-mechanism
8Bank of Ceylonhttps://boc.lk/index.php?route=information/contact
9Bank of Chinahttps://www.bankofchina.com/in/en/bocinfo/ab6/202005/t20200514_17854532.html
10Bank of Nova Scotiahttps://www.scotiabank.com/global/en/country/india.html
11BNP Paribashttps://www.bnpparibas.co.in/en/client-complaints/
12Citibank N.A.https://www.online.citibank.co.in/customerservice/home.htm?eOfferCode=INHOGNTHECONTU
13Coöperatieve Centrale Raiffeisen-Boerenleenbank B.A.https://www.rabobank.com/en/locate-us/asia-pacific/india/cooperatieve-rabobank-ua.html
14Credit Agricole Corporate & Investment Bankhttps://www.ca-cib.com/our-global-markets/asia-pacific/india
15Credit Suisse A.Ghttps://www.credit-suisse.com/in/en/contact-form.html
16CTBC Bank Co. Limitedhttps://www.ctbcbank.com/content/dam/cbminisite/IN/grievance-redressal-policy.html
17DBS Bank India Limitedhttps://www.dbs.com/in/treasures/common/redressal-of-complaints-and-grievances.page
18Deutsche Bank A.G.,https://www.deutschebank.co.in/customer_feedback_new.html
19Doha Bank Q.P.S.Chttps://in.dohabank.com/contact-us/
20Emirates NBD Bank PJSChttps://emiratesnbd.co.in/en-in/contact-us/?ref=footer
21First Abu Dhabi Bank PJSChttps://www.bankfab.com/en-in/contact-us
22FirstRand Bank Limitedhttps://www.firstrand.co.in/contact
23Hong Kong and Shanghai Banking Corporation Limitedhttps://www.hsbc.co.in/help/feedback-and-complaints/grievance-redressal-mechanism/non-demat-accounts/
24Industrial & Commercial Bank of China Limitedhttp://www.icbc-ltd.com/icbcltd/Contact%20Us/default.htm
25Industrial Bank of Koreahttps://global.ibk.co.kr/en/common/ContactUs
26JP Morgan Chase Bank N.A.https://www.jpmorgan.com/IN/en/contact-us
27JSC VTB BankContact Us (vtbindia.com)
28KEB Hana BankKEB Hana Bank (1qbank.com)
29Kookmin Bankhttps://www.kbfg.com/Eng/about/global/asia/india.jsp
30Krung Thai Bank Public Co. LimitedContact us (krungthai.com)
31Mashreqbank PSCComplaints | Mashreq Bank
32Mizuho Bank Limitedhttps://www.mizuhogroup.com/bank/locations/asia#india
33MUFG Bank, Ltd.https://www.bk.mufg.jp/global/globalnetwork/asiaoceania/index.html
34NatWest Markets  plc.NatWest Markets – May I help you – Grievance Redressal
35PT Bank Maybank Indonesia TBKhttps://maybank.co.in/Grievance.php
36Qatar National Bank (Q.P.S.C.)https://www.qnb.com/sites/qnb/qnbindia/page/en/encontactus.html
37Sberbankhttps://www.sberbank.co.in/grievance
38SBM Bank (India) Limitedhttps://www.sbmbank.co.in/aboutus/grievance-redressal-mechanism.php
39Shinhan Bankhttps://www.shinhanglobal.com/global.shinhan#page=113606
40Societe Generale Indiahttps://www.societegenerale.asia/en/contact/
41Sonali Bank Limited 
42Standard Chartered Bankhttps://www.sc.com/in/important-information/grievance-redressal/
43Sumitomo Mitsui Banking Corporationhttps://www.smbc.co.jp/asia/contact/
44United Overseas Bank Limitedhttps://www.uobgroup.com/in/contact-us/index.page
45Westpac Banking Corporationhttps://www.westpac.com.au/contact-us/feedback-complaints/?fid= GL:GF:GF1:wbc:www:contact-us:feedback-complaints
46Woori Bankhttps://go.wooribank.com/in/hs/cc/HSCC300_01L.do
   
 State Co-operative Banks
   
1The Andaman and Nicobar State Co-operative Bank Ltd.https://www.anscbank.in/contact-us/
2The Andhra Pradesh State Co-operative Bank Ltd.https://www.apcob.org/contact/
3The Arunachal Pradesh State co-operative Apex Bank Ltd.https://www.arunachalapexbank.com/contact.php
4The Assam Co-operative Apex Bank Ltd.https://www.apexbankassam.com/contact-us.php
5The Bihar State Co-operative Bank Ltd.http://bscb.co.in/Contact.htm
6The Chandigarh State Co-operative Bank Ltd.https://cscbapex.com/contact-us/
7The Chhattisgarh Rajya Sahakari Bank Maryadithttps://www.cgapexbank.com/complains.php
8The Delhi State Co-operative Bank Ltd. 
9The Goa State Co-operative Bank Ltd.https://gscbgoa.com/contact-us/
10Gujarat State Co-operative Bank Ltd.https://gscbank.co.in/contact/
11The Haryana State Co-operative Apex Bank Ltd.https://harcobank.org.in/contactus
12The Himachal Pradesh State Co-operative Bank Ltd.https://hpscb.com/contact-us/
13The Jammu and Kashmir State Co-operative Bank Ltd.Mr. Manzoor Ahmad Bhat
Head Grievance Redresal Committee
Mob 9419647660
14Jharkhand State Co-operative Bank Ltd.https://www.jscb.gov.in/PageContent.aspx?Id=8YtEYlKTcq4=
15The Karnataka State Co-operative Apex Bank Ltd.https://www.karnatakaapex.com/new/index.php/en/contact-us
16The Kerala State Co-operative Bank Ltd.https://keralacobank.com/contact-2/
17The Madhya Pradesh Rajya Sahakari Bank Maryadithttps://www.apexbank.in/EnquiryForm.aspx
18The Maharashtra State Co-operative Bank Ltd.https://www.mscbank.com/FeedbackForm.aspx
19The Manipur State Co-operative Bank Ltd.https://mscbmanipur.in/?page_id=847
20The Meghalaya Co-operative Apex Bank Ltd.http://megcab.com/Contact%20Us.html
21The Mizoram Co-operative Apex Bank Ltd.https://www.mizoapex.com/contact-us.php
22The Nagaland State Co-operative Bank Ltd.https://nscb.co.in/contact-us/
23The Odisha State Co-operative Bank Ltd.https://www.odishascb.com/contactus.php
24The Puducherry State Co-operative Bank Ltd.https://mypscbank.com/contact.php
25The Punjab State Co-operative Bank Ltd.https://pscb.in/CustomerServices/Complaint.aspx
26The Rajasthan State Co-operative Bank Ltd.https://www.rscb.org.in/Contact
27The Sikkim State Co-operative Bank Ltd.https://siscobank.com/Public/GetinTouch/Redressal
28The Tamil Nadu State Apex Co-operative Bank Ltd.https://www.tnscbank.com/contact-us/contact-address/
29The Telangana State Cooperative Apex Bank Ltd.https://tscab.org/apex-bank-departments/
30Tripura State Co-operative Bank Ltd.https://tscbank.nic.in/contact.htm
31The Uttar Pradesh Co-operative Bank Ltd.http://www.upcbl.in/contactus.html
32The Uttarakhand State Co-operative Bank Ltd.https://www.ukstcbank.com/contact-us/
33The West Bengal State Co-operative Bank Ltd.https://www.wbstcb.com/page/contact_us
34The Daman and Diu State Co-operative Bank Ltd.*https://3dcoopbank.in/contact#
   
 Scheduled Urban Co-operative Banks
   
1Ahmedabad Mercantile Co-Op Bank Ltd.https://amcobank.com/n/complaint-form
2Kalupur Commercial Coop.Bank Ltd.https://www.kalupurbank.com/contact-us/
3Mehsana Urban Co-Op Bank Ltd.https://www.mucbank.com/mucb/branchnetwork
4Nutan Nagarik Sahakari Bank Ltd., Ahmedabadhttps://www.nutanbank.com/grievances-redressal.html
5Rajkot Nagrik Sahakari Bank Ltd.https://rnsbindia.com/atlas/branches.php
6SBPP Co-operative Bank Ltd., Killa Pardi, Dist Valsad (Gujarat)http://www.pardipeoplesbank.in/contact-us/
7Surat Peoples Coop Bank Ltdhttps://spcbl.in/dp-grievances/
8Amanath Co-operative Bank Ltd. Bangalorehttps://www.amanath-bank.com/contactus.html
9Andhra Pradesh Mahesh Co-Op Urban Bank Ltd.https://www.apmaheshbank.com/contactus.aspx
10Indian Mercantile Co-operative Bank Ltd.https://imcbankltd.com/complaint/
11Abhyudaya Co-operative Bank Ltd., Mumbaihttps://www.abhyudayabank.co.in/english/Contact.aspx
12Apna Sahakari Bank Ltd.https://www.apnabank.co.in/contactus/suggestionform.php
13Bassein Catholic Co-operative Bank Ltd.https://www.bccb.co.in/ContactUs.aspx
14Bharat Co-operative Bank (Mumbai) Ltd., Mumbaihttps://www.bharatbank.com/dynamic/CustomerFeedback.aspx
15Bharati Sahakari Bank Limited.https://bharatibankpune.com/contact/
16Bombay Mercantile Co-operative Bank Limitedhttps://www.bmcbankltd.com/complaint.php
17Citizen Credit Co-operative Bank Ltd., Mumbaihttps://citizencreditbank.com/mybank/customer-care
18Cosmos Co-operative Bank Ltdhttps://www.cosmosbank.com/contact-us.aspx
19Dombivli Nagari Sahakari Bank Ltd.https://www.dnsbank.in//Encyc/2016/8/5/Complaint-Redressal.html
20G. P. Parsik Janata Sahakari Bank Ltd., Thanehttps://gpparsikbank.com/contact-us.html
21Greater Bombay Co-operative Bank Limitedhttps://greaterbank.com/consumer_complaints
22GS Mahanagar Co-operative Bank Ltd., Mumbaihttps://mahanagarbank.net/contact.aspx
23Jalgaon Janata Sahakari Bank Ltdhttps://www.jjsbl.com/customer_help.php?pageid=Nw==
24Jalgaon People’s Co-operative Bank Ltd.https://www.jpcbank.com/customer-complaints
25Janakalyan Sahakari Bank Ltd., Mumbaihttps://www.jsblbank.com/contact-us/
26Janalaxmi Co-operative Bank Ltd., Nashikhttp://www.janalaxmibank.com/contactus.html
27Janata Sahakari Bank Ltd., Pune.https://customercare.jsbnet.in/redressalcomplaint/add
28Kallappanna Awade Ichalkaranji Janata Sahakari Bank Ltd.https://www.ijsbank.com/feedback
29Kalyan Janata Sahakari Bank Ltd., Kalyanhttps://kalyanjanata.in/contact
30Kapol Co-operative Bank Ltd., Mumbaihttp://www.kapolbank.com/contact_us.html
31Karad Urban Co-operative Bank Ltd.https://www.karadurbanbank.com/
32Nagar Urban Co-operative Bank Ltd., Ahmednagarhttps://nucb.in/contact-us
33Nasik Merchant’s Co-operative Bank Ltd.https://namcobank.in/namco/complaintform
34New India Co-operative Bank Ltd., Mumbaihttps://www.newindiabank.in/consumer_grievance.html
35NKGSB Co-operative Bank Ltd., Mumbaihttps://www.nkgsb-bank.com/grievance-redressal.php
36Pravara Sahakari Bank Ltd.https://pravarabank.com/complaints/
37Punjab & Maharashtra Co-operative Bank Ltd.https://www.pmcbank.com/english/GrievanceForm.aspx
38Rajarambapu Sahakari Bank Ltd.https://www.rajarambapubank.org/contact-us
39Rupee Co-operative Bank Ltd.http://www.rupeebank.com/
40Sangli Urban Co-operative Bank Ltd., Sanglihttps://www.sangliurbanbank.in/grivances.html
41Saraswat Co-operative Bank Ltd., Bombayhttps://www.saraswatbank.com/feedback.aspx?id=Feedback
42Shamrao Vithal Co-operative Bank Ltd.https://www.svcbank.com/Home/Grievances
43Solapur Janata Sahakari Bank Ltd.https://sjsbbank.com/contactus.php?parent=131
44Thane Bharat Sahakari Bank Ltd.https://tbsbl.org/page/contact
45TJSB Sahakari Bankhttps://www.tjsbbank.co.in/Customer_care
46Vasai Vikas Sahakari Bank Ltd.https://www.vasaivikasbank.com/contactus.html
47Zoroastrian Co-operative Bank Ltd., Bombayhttps://www.zoroastrianbank.com/contact.aspx
48Nagpur Nagrik Sahakari Bank Ltdhttps://www.nnsbank.co.in/index.php
49Shikshak Sahakari Bank Ltd., Nagpurhttps://www.shikshakbank.com/contact/
50The Akola Janata Commercial Co-operative Bank Ltd., Akola.https://www.akolajanatabank.com/cnt.php
51The Akola Urban Co-operative Bank Ltd., Akola.https://www.akolaurbanbank.com/contact-us.php
52The Khamgaon Urban Co-operative Bank Ltd., Khamgaonhttps://www.khamgaonbank.in/contact-form-2.html
53Goa Urban Co-operative Bank Limited.https://www.gucb.co.in/customer-care.php
  
 Regional Rural Banks
   
 Andhra Pradesh 
1Andhra Pragathi Grameena Bankhttps://www.apgb.in/Ex-gratia-Grievances.php
2Chaitanya Godavari Grameena Bankhttps://cggb.in/contact
3Saptagiri Grameena Bankhttps://www.saptagirigrameenabank.in/contact.php
   
 Telangana 
4Andhra Pradesh Grameena Vikas Bank*https://www.apgvbank.in/contact-us.php
5Telangana Grameena Bankhttps://tgbhyd.in/#/complaints
   
 Assam 
6Assam Gramin Vikash Bankhttps://www.agvbank.co.in/
   
 Arunachal Pradesh 
7Arunachal Pradesh Rural Bankhttps://apruralbank.co.in/contact.php
   
 Bihar 
8Uttar Bihar Gramin Bankhttp://www.ubgb.in/contactus.aspx
9Dakshin Bihar Gramin Bankhttps://dbgb.in/welcome/complain
   
 Chhattisgarh 
10Chhattisgarh Rajya Gramin Bankhttps://www.cgbank.in/Home/AddNew
   
 Gujarat 
11Saurashtra Gramin Bankhttps://sgbrrb.org/contact-us.html
12Baroda Gujarat Gramin Bankhttps://www.bggb.in/complaints.php
   
 Haryana 
13Sarva Haryana Gramin Bankhttp://www.shgb.co.in/contact.html
   
 Himachal Pradesh 
14Himachal Pradesh Gramin Bankhttps://www.hpgb.in/grievance
   
 Jharkhand 
15Jharkhand Rajya Gramin Bankhttps://www.jrgb.in/complaints.php
   
 Jammu & Kashmir 
16J&K Grameen Bankhttps://www.jkgb.in/grievance.aspx
17Ellaquai Dehati Bankhttps://www.edb.org.in/contact-us.php
   
 Karnataka 
18Karnataka Gramin Bankhttps://karnatakagraminbank.com/complaints-grievances
19Karnataka Vikas Grameena Bankhttps://ogrs.kvgbank.com/
   
 Kerala 
20Kerala Gramin Bankhttps://connect.keralagbank.com/Default.aspx?aspxerrorpath=/default.aspx
   
 Maharashtra 
21Maharashtra Gramin Bankhttps://www.mahagramin.in/ComplaintsGrievances
22Vidharbha Konkan Gramin Bankhttps://www.vkgb.co.in/#/contact
   
 Madhya Pradesh 
23Madhya Pradesh Gramin Bankhttps://mpgb.co.in/contactus.php
24Madhyanchal Gramin Bankhttps://www.mgbank.co.in/complaint.php
   
 Manipur 
25Manipur Rural Bankhttps://manipurruralbank.com/contact-us/
   
 Meghalaya 
26Meghalaya Rural Bankhttp://meghalayaruralbank.co.in/contact-us
   
 Mizoram 
27Mizoram Rural Bankhttps://mizoramruralbank.in/contact-us.html
   
 Nagaland 
28Nagaland Rural Bankhttps://www.nagalandruralbank.com/
   
 Orissa 
29Odisha Gramya Bankhttps://odishabank.in/contactus
30Utkal Grameen Bankhttps://www.utkalgrameenbank.co.in/contact.php
   
 Punjab 
31Punjab Gramin Bankhttps://pgb.org.in/contact-us/
   
 Puducherry 
32Puduvai Bharathiar Grama Bankhttps://puduvaibharathiargramabank.in/contact-us/
   
 Rajasthan 
33Baroda Rajasthan Kshetriya Gramin Bankhttps://brkgb.com/contact.php
34Rajasthan Marudhara Gramin Bankhttps://www.rmgb.in/complaintBox.php
   
 Tamilnadu 
35Tamil Nadu Grama Bankhttps://www.tamilnadugramabank.com/feedback
   
 Tripura 
36Tripura Gramin Bankhttps://www.tripuragraminbank.org/CustomerGrivance.html
   
 Uttar Pradesh 
37Aryavart Bankhttp://www.aryavart-rrb.com/contact.html
38Baroda UP Bankhttps://www.barodaupbank.in/complaint.php
39Prathama UP Gramin Bankhttps://prathamaupbank.com/Grievance.aspx
   
 Uttarakhand 
40Uttarakhand Gramin Bankhttps://www.uttarakhandgraminbank.com/additional/complaint.html
   
 West Bengal 
41Bangiya Gramin Vikash Bankhttps://bgvb.in/Contact-Us.aspx
42Paschim Banga Gramin Bankhttps://www.pbgbank.com/complains
43Uttarbanga Kshetriya Gramin Bankhttp://www.ubkgb.org/contact_us.php
   
 Financial Institutions
   
1National Bank for Agriculture and Rural Developmenthttps://www.nabard.org/grievanceform.aspx
2Export-Import Bank of Indiahttps://www.eximbankindia.in/grievance-redressal
3National Housing BankNational Housing Bank (nhb.org.in)
4Small Industries Development Bank of Indiahttps://www.sidbi.in/en/online-enquiry/complaints

Common Issues You Can Report

What problems can you report on cms.rbi.org.in? Lots of things! If a bank charged you extra fees, that’s one. If an NBFC won’t give your loan details, that’s another. Payment issues, like money stuck in a wallet, also count. Even ATM disputes or rude staff can be reported.

But it’s not for everything. Commercial decisions (like loan rejection) or staff disputes don’t qualify. It’s about “deficiency in service”—when they mess up, not when you just disagree.

What Happens After You File?

Once you submit, the RBI takes over. Your complaint goes to the right Ombudsman or regional office. They review it. If it’s valid, they contact the bank or company. The company has to reply within 15 days. Then, the Ombudsman decides—sometimes after asking you for more info.

You’ll get updates via SMS or email. If it’s fixed, great! If not, you can appeal within 30 days. The whole process is smooth and keeps you informed.

Final Thoughts

The cms.rbi.org.in portal is a lifesaver for anyone facing financial headaches. Checking your cms.rbi.org.in complaint status is quick and easy with your complaint number and OTP. The portal’s objectives—speed, ease, and trust—make it a must-know tool. It’s free, secure, and open to almost anyone with a valid issue. With the helpline 14448, you’ve got backup too.

Next time a bank or NBFC gives you trouble, don’t stress. Head to cms.rbi.org.in, file your complaint, and track it like a pro. You’ve got the power to fight back!

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