Didi Ke Bolo Online Complaint Status Check at cmo.wb.gov.in

Didi Ke Bolo Online Complaint Status Check at cmo.wb.gov.in

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“Didi Ke Bolo Online Complaint Status Check at cmo.wb.gov.in” is an essential feature of the West Bengal government’s flagship initiative, “Didi Ke Bolo.” This platform, introduced by Chief Minister Mamata Banerjee, provides a direct channel for citizens to voice their concerns and track the resolution process.

The initiative enables residents to register complaints through the helpline number 9137091370 or via the official online portal. Once a complaint is filed, the “Online Complaint Status Check” option ensures transparency by allowing users to monitor their complaint’s progress.

With its easy-to-use interface and focus on accountability, “Didi Ke Bolo Online Complaint Status Check” reinforces the government’s commitment to addressing public grievances effectively.

Let us understand everything about “Didi Ke Bolo,” including its objectives, benefits, eligibility, required documents, application process, and how to check complaint status online.

What is Didi Ke Bolo Online Complaint?

“Didi Ke Bolo Online Complaint” is an initiative launched by the West Bengal government to connect directly with people. It was introduced by Chief Minister Mamata Banerjee. The scheme aims to address grievances and problems faced by citizens. People can use the platform to voice their issues, provide feedback, and share suggestions.

This campaign is a step towards a transparent and responsive administration. Citizens can either call the helpline number or fill out an online complaint form. The initiative has been widely appreciated for improving communication between the government and the public.

Objective of Didi Ke Bolo Online Complaint

The main objective of “Didi Ke Bolo” is to provide a direct communication channel between the people and the government. The platform aims to:

  • Resolve Issues Quickly: The initiative helps solve problems faced by individuals or communities in a timely manner.
  • Enhance Transparency: By directly involving people, it promotes accountability in governance.
  • Strengthen Public Trust: It builds confidence in the government’s dedication to addressing public concerns.
  • Encourage Feedback: People can share suggestions for improvement, which helps in better policymaking.

Didi Ke Bolo Helpline Number: 9137091370

The helpline number 9137091370 is the most convenient way to contact the government under this initiative. It operates 24/7, allowing citizens to report their grievances at any time. Make sure to note down your reference number after registering your complaint.

Didi Ke Bolo Online Complaint Status Check at cmo.wb.gov.in

How to Didi Ke Bolo Online Complaint Status Check

After registering your complaint, you can easily check its status online. Here is the step-by-step process:

Online Status Check:

  1. Visit the official “Didi Ke Bolo Online Complaint” website.
  2. Look for the “Check Complaint Status” option on the homepage.
  3. Enter the complaint reference number provided during registration.
  4. Submit the details.
  5. The status of your complaint will be displayed on the screen.

Offline Status Check:

  1. Call the helpline number 91370 91370.
  2. Provide your complaint reference number to the operator.
  3. The operator will inform you about the current status of your complaint.

How to Apply on Didi Ke Bolo Online Complaint

The process of registering a complaint on “Didi Ke Bolo” is straightforward. Follow the steps below:

Via Helpline Number:

  1. Dial the official helpline number 91370 91370.
  2. Provide your details such as name, address, and mobile number.
  3. Explain your issue or grievance clearly.
  4. Note down the complaint reference number for future use.

Via Website:

  1. Visit the official website of “Didi Ke Bolo Online Complaint” (https://cmo.wb.gov.in/).
  2. Click on the “Register Complaint” or similar option.
  3. Fill out the form with your details, including name, address, and mobile number.
  4. Describe your complaint and upload any supporting documents, if necessary.
  5. Submit the form and save the acknowledgment number.

Eligibility Criteria for Didi Ke Bolo Online Complaint

Anyone who is a resident of West Bengal can use the “Didi Ke Bolo” platform. Below are the key eligibility points:

  1. Residency: The complainant must reside in West Bengal.
  2. Genuine Concerns: The issue raised should be valid and relevant.
  3. Age Limit: There is no specific age limit, but minors may need assistance from guardians to file a complaint.

Benefits of Didi Ke Bolo Online Complaint

“Didi Ke Bolo” offers multiple benefits to the residents of West Bengal:

  • Direct Communication: People can directly reach out to the Chief Minister’s Office.
  • Ease of Access: The helpline and online portal are user-friendly.
  • Quick Resolutions: Complaints are addressed swiftly by the concerned authorities.
  • Transparency in Governance: All issues are documented and monitored for timely solutions.
  • Inclusive Platform: Both urban and rural residents can use it.

Required Documents

To register a complaint or check its status, you may need the following information or documents:

  1. Identity Proof: A valid ID such as Aadhaar Card, Voter ID, or PAN Card.
  2. Contact Information: Mobile number and email ID (if registering online).
  3. Complaint Details: Description of the issue, along with supporting evidence like photographs or documents (if applicable).

Important Points to Remember

  1. Keep your complaint reference number safe. It is essential for tracking your complaint.
  2. Be specific and concise while describing your issue.
  3. Upload all relevant documents to support your complaint.
  4. Follow up regularly to ensure timely resolution.
  5. Use polite language while interacting with the helpline operators.

Conclusion

“Didi Ke Bolo” is a revolutionary step in governance. It ensures that every citizen has a voice and their issues are heard. With its helpline number 9137091370 and online complaint platform, the scheme offers a simple and effective way to connect with the government.

By empowering people, ensuring transparency, and resolving complaints efficiently, “Didi Ke Bolo” has become a symbol of responsive administration. If you are a resident of West Bengal, don’t hesitate to use this platform to share your concerns or feedback. It’s your chance to contribute to the development of your state.

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