The PMO Office Complaint Online Status for PMO Office Complaint Portal helps Indian citizens file complaints and track their status online. This portal ensures that grievances are addressed in a structured and transparent manner. If you have a complaint regarding governance or public services, you can submit it through this platform and track its progress in real time.
What is PMO Office Complaint Portal?
The PMO Office Complaint Portal is an online grievance redressal system managed by the Prime Minister’s Office (PMO) of India. This platform enables citizens to raise concerns, report issues, and seek resolutions directly from the government. The portal streamlines communication between citizens and government officials, ensuring complaints are addressed efficiently.
Objectives of PMO Office Complaint Online Status
The main objectives of tracking PMO Office Complaint Online Status are:
- To provide a transparent system for complaint resolution.
- To ensure accountability in governance.
- To allow citizens to monitor the progress of their complaints.
- To provide a quick and efficient complaint resolution process.
- To ensure that government departments respond within the given timeframe.
PMO Office Complaint Online
The PMO Office Complaint Portal allows users to:
- Register complaints online.
- Track complaint status in real-time.
- Submit supporting documents for better resolution.
- Receive updates via email and SMS.
- Escalate unresolved complaints for quicker action.
PMO Office Complaint Online Status
After filing a complaint, users can check the status through the PMO Office Complaint Online Status feature. This ensures transparency and helps complainants stay informed about their grievances.
Steps to check PMO Office Complaint Online Status:
- Step 1: Visit the Official Website
- Go to the PMO Office Complaint Portal by clicking on this link:
- 🔗 https://pmopg.gov.in/CitizenReforms/
- Step 2: Click on “View Status”
- Once the homepage opens, look for the “View Status” option.
- Click on it to proceed.
- Step 3: Enter Your Registration Number
- You must enter the Registration Number that was provided at the time of complaint submission.
- Step 4: Enter Your Email ID or Mobile Number
- Provide either your registered Email ID or Mobile Number (whichever was used during complaint submission).
- Step 5: Enter Security Code
- A security code (Captcha) will be displayed on the screen.
- Carefully enter the code in the required field.
- Step 6: Click on “Submit”
- After filling in the details, click the “Submit” button.
- Step 7: View Complaint Status
- Your complaint status will now be displayed on the screen.
- You can check whether it is Pending, Under Process, or Resolved.
Types of Complaints on PMO Office Complaint Portal
The PMO Office Complaint Portal accepts complaints related to various issues, including:
- Public grievances (government services, administration issues)
- Corruption complaints
- Law and order issues
- Infrastructure problems (roads, electricity, water supply)
- Employment and labor-related issues
- Education and healthcare concerns
- Social security and pension grievances
- Any other government-related complaint
PMO Office Complaint Online Status Benefits
- Easy Access: Citizens can file complaints from anywhere.
- Time-Saving: No need to visit government offices.
- Real-Time Tracking: Check complaint status anytime.
- Transparent Process: Helps build trust between the government and citizens.
- Faster Resolutions: Government departments address complaints within a stipulated time.
- Automated Notifications: Receive email and SMS updates.
- Escalation Mechanism: Unresolved complaints can be forwarded for higher intervention.
Eligibility Criteria for PMO Office Complaint Online Status
Anyone who wishes to file a complaint must meet the following criteria:
- Must be an Indian citizen.
- Must have a valid mobile number and email ID.
- The complaint should be related to government services or governance issues.
- Must provide complete and accurate details about the grievance.
Documents Required for PMO Office Complaint Online Status
While filing a complaint, you may need to submit:
- Aadhaar Card or any valid ID proof
- Complaint details in a structured format
- Relevant supporting documents (if applicable, like bills, notices, receipts, etc.)
- Screenshots or scanned copies of the issue (if necessary)
How to File a Complaint on PMO Office Complaint Portal?
Follow these steps to register a complaint:
Step 1: Visit the Official Website
- Go to PMO Grievance Portal
Step 2: Sign Up for a New Account
- Click on “Click Here to Sign Up” (for new users).
Step 3: Fill in Your Details
Provide the following information:
- Name
- Gender
- Address
- Country
- State
- District
- Mobile Number
- Email Address
Step 4: Complete Registration
- Enter the security code shown on the screen.
- Click Submit.
- You will receive a verification link on your registered email.
- Click the link to verify your account.
Step 5: OTP Verification
- After email verification, go back to the portal.
- Click on Get OTP.
- Enter the OTP received on your mobile number.
- Click Submit to complete the registration process.
How to Login to the PMO Office Complaint Portal?
Step 1: Visit the Official Website
- Go to PMO Grievance Portal
Step 2: Enter Login Credentials
- Enter your registered mobile number or email address.
- Click on Get OTP.
Step 3: Verify and Login
- Enter the OTP received on your mobile.
- Enter the security code displayed on the screen.
- Click Login.
- You will be redirected to your dashboard.
How to File a Complaint on the PMO Office Complaint Portal?
Step 1: Login to the Portal
- Visit PMO Grievance Portal
- Login using your mobile number/email and OTP.
Step 2: Lodge a Complaint
- Click on Lodge Public Grievance.
- Tick the I Agree checkbox and click Submit.
Step 3: Select Complaint Category
Choose:
- Main Category
- Subcategory
Step 4: Enter Complaint Details
- Write a clear and detailed grievance description.
- Upload supporting documents (if available).
Step 5: Submit Complaint
- Click Submit.
- You will receive a Reference Number to track your complaint.
✅ You can check the status of your complaint using the reference number.
PMO Office Complaint Online Number
For any inquiries related to complaints, you can contact the PMO Office Grievance Cell via:
- Official Website: https://pmopg.gov.in/CitizenReforms/
- Helpline Number: 1800-110-031 (if available)
- Email Support: [email protected] (if applicable)
Conclusion
The PMO Office Complaint Online Status for PMO Office Complaint Portal ensures that citizens can easily file complaints and track their progress. With features like real-time tracking, document uploads, and automated notifications, this portal makes grievance redressal accessible and efficient. If you have any issues related to governance, use this portal to ensure your complaint is heard and resolved.