Bihar Har Ghar Bijli Complaint Online 2025 is a system that helps electricity consumers in Bihar register complaints easily. The government has launched an online platform to resolve power-related issues faster. Consumers can now submit complaints from their homes without visiting offices.
This article will provide complete details about the complaint process, objectives, benefits, eligibility, required documents, and how to check the complaint status.
What is Bihar Har Ghar Bijli Complaint Online?
Bihar Har Ghar Bijli Complaint Online is a service for consumers facing electricity-related issues. The state government has introduced this system to help people report problems quickly. It allows users to file complaints regarding power cuts, faulty meters, billing errors, or new connections.
The initiative is part of the Har Ghar Bijli Yojana to ensure every household in Bihar gets a continuous power supply. Consumers can submit complaints through an online portal without visiting offices.
Objective of Bihar Har Ghar Bijli Complaint Online
The main objective of Bihar Har Ghar Bijli Complaint Online is to resolve consumer issues efficiently. The key goals are:
- Providing a quick and easy way for consumers to report power-related problems.
- Reducing long waiting hours in offices.
- Making the complaint system digital and transparent.
- Ensuring timely resolution of electricity issues.
- Improving customer satisfaction and electricity supply.
Har Ghar Bijli Complaint Online 2025 Overview
| Details | Information |
|---|---|
| Artical Name | Har Ghar Bijli Complaint Online 2025 |
| State | Bihar |
| Purpose | Providing electricity to all households in Bihar |
| Official Website | https://hargharbijli.bsphcl.co.in/ |
| Complaint Registration Process | 1. Visit the official website 2. Click on “Lodge Complaint” section 3. Enter details like Consumer Number, Name, Mobile Number, and Address 4. Select the complaint type (Power Outage/Billing Issue/Others) 5. Submit the complaint and note the reference number |
| Alternative Complaint Methods | Call Customer Care or visit the nearest electricity office |
| Complaint Tracking | Use the reference number on the website |
| Resolution Time | Usually within 24-48 hours, depending on the issue |
Process of Filing Bihar Har Ghar Bijli Complaint Online 2025
Consumers can submit complaints online through a simple process. Follow these steps:
- Visit the Official Portal
- Go to the official website of the electricity board in your state.
- Select ‘Submit Your Grievance’
- Click on the option to register a new complaint.
- Fill Complaint Details
- Select your Company, Circle, District, Division, Sub Division, and Section.
- Choose the Nature of Complaint from the given list.
- Provide a brief Description of the Issue.
- Enter Applicant Details
- Provide your Name, Mobile Number, and Email ID.
- Enter your Consumer Number if available.
- Upload Supporting Documents (Optional)
- If you have images or documents related to the complaint, upload them.
- Submit the Complaint
- Click on the submit button and note down the complaint reference number.
All India CMO Complaint Number
Har Ghar Bijli Complaint Status Online 2025
After submitting a complaint, consumers can check the status online using these steps:
- Visit the official complaint portal.
- Click on the “Track Complaint Status” option.
- Enter Grievance Registration Number.
- Click “Submit” to view the complaint status.
- The portal will display the current status of your complaint.
Benefits of Bihar Har Ghar Bijli Complaint Online
The online complaint system offers several benefits:
- Easy complaint filing: Consumers can register complaints from home.
- Time-saving: No need to visit the electricity office.
- Fast resolution: The system ensures quicker response times.
- Transparency: Track complaints online anytime.
- 24/7 access: Consumers can file complaints at any time.
- Supports attachments: Users can upload images or documents for better complaint resolution.
Eligibility Criteria for Bihar Har Ghar Bijli Complaint Online
To use the online complaint system, consumers must meet the following criteria:
- Must be a resident of Bihar.
- Should have an electricity connection under the Bihar Electricity Board.
- Need a valid mobile number and email ID for communication.
- Consumer number is required for certain complaints like billing errors.
Documents Required for Bihar Har Ghar Bijli Complaint Online
Consumers may need the following documents while filing complaints:
- Electricity Bill (For billing-related complaints)
- Consumer Number (For account verification)
- Proof of Address (For new connection issues)
- Mobile Number & Email ID (For complaint updates)
- Images of the Issue (For faults like damaged meters or broken power lines)
Conclusion
Bihar Har Ghar Bijli Complaint Online 2025 provides an easy way to report electricity-related issues. The online system helps consumers register complaints, track status, and receive solutions quickly. It saves time and ensures transparency in handling power supply problems. If you are a resident of Bihar facing electricity issues, use the online portal to submit your complaint and get it resolved efficiently.