If your mobile phone is lost in Maharashtra, you can now file a Mobile Lost Complaint Online Maharashtra 2025. This can be done through the official police website – citizen.mahapolice.gov.in. This is a very useful service. If your mobile phone is lost or stolen, you can report it from home. You do not need to visit a police station.
This is a fast and easy way to register your complaint. You just need an internet connection. It saves your time. You can also download a copy of your complaint. This can help you when you block your SIM or apply for a duplicate mobile.
🔍 Why Mobile Lost Complaint Online Maharashtra?
In today’s time, mobile phones are very important. We use them for calling, banking, social media, and storing personal data. If a mobile is lost or stolen, it can be dangerous. Your photos, contacts, bank apps, and OTPs can be misused.
Earlier, you had to go to a police station to file a complaint. It took time. Sometimes police stations were crowded. People used to delay complaints.
To solve this problem, the Maharashtra Police started an online portal. It helps you register your lost phone complaint from your mobile, laptop, or cyber cafe. No physical visit is needed. This process is simple and quick.
🎯 Objective of Mobile Lost Complaint Online Maharashtra
The main objectives of this online complaint service are:
- To provide a simple and fast method to report lost or stolen mobile phones.
- To reduce pressure on physical police stations.
- To give a digital copy of the complaint for use in SIM blocking or IMEI tracking.
- To save time and effort for citizens.
- To help police gather lost mobile data in one place.
- To help trace mobile phones using IMEI numbers.
The Maharashtra Police also uses this data to track theft patterns. It helps in future investigation and mobile recovery.
✅ Benefits of Mobile Lost Complaint Online Maharashtra
There are many benefits to filing your mobile lost complaint online Maharashtra 2025 at citizen.mahapolice.gov.in:
- No need to visit police station – File complaint from your home.
- Free of cost – The service is completely free.
- 24×7 available – You can register anytime, even at night.
- Download complaint copy – Use it to block SIM or inform your mobile operator.
- Valid proof – The online FIR copy is accepted as proof by mobile companies.
- Helps in IMEI tracking – Police can help track and block the IMEI.
- Digital records – Safe and organized records of complaints.
- Time saving – Complaint takes only 10–15 minutes to file.
- SMS/Email confirmation – You get alerts when complaint is submitted.
🧾 Documents Required for Mobile Lost Complaint Online Maharashtra
You don’t need many documents to file the complaint. But keep these ready:
- Aadhar Card or any valid ID proof (for verification)
- Mobile box or bill (optional but useful for IMEI number)
- IMEI number of the lost mobile (you can get from mobile box, bill or Google account)
- Email ID (to get confirmation)
- Mobile number (alternate or family number)
- Passport-size photo (optional in some cases)
Note: If you don’t know your IMEI number, log in to your Google account linked to the lost mobile. Go to Google Dashboard > Android. You can see your IMEI there.
📋 Mobile Lost Complaint Online Maharashtra Eligibility Criteria
Anyone can apply online for mobile lost complaint in Maharashtra if:
- You are a resident of Maharashtra or the phone was lost in Maharashtra.
- You are 18 years or above.
- The mobile phone was lost or stolen.
- You have a valid identity proof.
- You know the details of the phone (brand, model, IMEI, last location).
Even tourists or visitors who lost their phones in Maharashtra can use this service.
🛠️ Process: How to Register Mobile Lost Complaint Online Maharashtra 2025
Follow these easy steps to file your mobile lost complaint online Maharashtra 2025 at citizen.mahapolice.gov.in:
- Step 1: Visit the official website
- First, grab your laptop or another phone. You’ll need internet access. Open your browser and type in citizen.mahapolice.gov.in.
- This is the official Maharashtra Police citizen portal. Once the site loads, look for the “Lost and Found” section. It’s usually easy to spot on the homepage.
- Step 2: Read the instructions
- A new page will open.
- Read the instructions carefully.
- Click on Proceed or Register Complaint.
- Step 3: Fill in your personal details
- Name
- Address
- Email ID
- Alternate phone number
- ID proof type and number
- Step 4: Fill in mobile details
- Brand and model of phone
- IMEI number (1 or 2)
- Last known location
- Date and time of loss
- Whether phone was stolen or lost
- Step 5: Upload documents (optional)
- Upload a copy of your ID proof (PDF or image)
- Upload purchase invoice if available
- Upload photo if required
- Step 6: Submit the complaint
- Click on Submit
- You will get a unique complaint ID
- You can download the acknowledgement
🔍 How to Check Status of Mobile Lost Complaint Online Maharashtra
After submitting your complaint, you may want to check the status. Here’s how:
- Step 1: Go to the official portal
- Step 2: Click on ‘Track Complaint’
- Enter your Complaint ID or Reference Number
- Enter captcha code
- Step 3: View status
- The system will show whether your complaint is Pending, Under Review, or Closed
- If there’s an update, you’ll get it here
You may also get an update by SMS or Email. In some cases, the police may contact you for more details.
🔐 What Happens After Complaint is Submitted?
Once you file the complaint:
- You get a PDF copy of the complaint (valid as FIR).
- Maharashtra Cyber Cell and police department will review the information.
- They will share the IMEI with CEIR (Central Equipment Identity Register).
- Your mobile may be blocked to prevent misuse.
- If found, police will try to return it to you.
⚠️ Important Tips Before Filing Complaint
- Do not file fake complaints. It is a punishable offence.
- Keep IMEI number handy before starting.
- If the mobile is stolen (snatched or pick-pocketed), report to police station also.
- Use strong passwords and remote lock if mobile is lost.
- Inform your mobile service provider to block SIM.
🧑💻 Helpdesk & Contact Details
If you face issues, you can contact:
- Maharashtra Police Helpline: 100 / 112 (for emergency)
- Cyber Cell Helpline: 1930
- Official Email (available on portal)
- You can also visit the nearest police station for help.
📱 What is CEIR Portal?
CEIR stands for Central Equipment Identity Register. It is a central system to track and block lost/stolen phones across India.
After submitting your complaint on Maharashtra police portal, your phone’s IMEI may be shared with CEIR. You can also visit https://ceir.gov.in to directly block your phone.
🌐 Other States Offering Similar Online Services
Many other states also allow online mobile loss complaint. These include:
- Delhi Police – https://delhipolice.gov.in
- Karnataka Police – https://lostreport.ksp.gov.in
- Telangana Police – https://citizen.tspolice.gov.in
But for Maharashtra, always use citizen.mahapolice.gov.in.
📝 Final Words
The mobile lost complaint online Maharashtra 2025 at citizen.mahapolice.gov.in is a much-needed service in today’s digital time. It helps common people report lost phones easily. No need to wait in queues at police stations. No charges are taken. Just a few clicks, and your complaint is registered.
This online system also helps the police keep better records. It improves safety. If more people use this, tracking lost phones will become easier. So if you ever lose your phone in Maharashtra, remember – help is just a few clicks away.