Online fraud call complaint 2025 at cybercrime.gov.in helps people report cyber fraud incidents easily. Many individuals receive fake calls asking for money, personal details, or bank information. These fraudsters often pretend to be from banks, government agencies, or tech support. Reporting such calls is important to stop these scams and protect yourself and others.
This article will guide you through everything you need to know about online fraud call complaints, including the process, benefits, eligibility, and more.
What is Online Fraud Call Complaint?
An online fraud call complaint is a formal report filed by individuals who have been targeted by fraudulent phone calls. These calls often involve scammers pretending to be bank officials, government representatives, or even tech support. They trick victims into sharing sensitive information like bank details, OTPs, or passwords, leading to financial losses or identity theft. Filing a complaint helps authorities track and take action against these criminals.
Objective of Online Fraud Call Complaint
- Stop Cyber Crime: The main goal is to stop criminals who commit online fraud.
- Protect Victims: It helps protect individuals from financial and personal data loss.
- Legal Action: Complaints help authorities track fraudsters and take legal action.
- Awareness: Reporting fraud calls helps spread awareness so fewer people fall into these traps.
- Secure Digital Transactions: Helps make online transactions safer by identifying fraud patterns.
Online Fraud Call Complaint Overview
| Details | Information |
|---|---|
| Purpose | To report fraudulent calls, scams, and cyber crimes |
| Official Portal | National Cyber Crime Reporting Portal |
| Helpline Number | 1930 (Cyber Crime Helpline) |
| Alternative Complaint Platforms | 1. Local Police Station 2. Cyber Cell of State Police 3. Bank Customer Care (for financial frauds) |
| How to File a Complaint Online | 1. Visit cybercrime.gov.in 2. Click on “Report Other Cyber Crime” 3. Select “Financial Fraud” category 4. Enter Details of Fraudulent Call 5. Upload any proof (screenshot, call log, messages, etc.) 6. Submit the complaint and note the Reference ID |
| Tracking Complaint Status | Login to cybercrime.gov.in and enter your Reference ID |
| Action Taken | Investigation by Cyber Police, blocking of fraud accounts, and legal actions |
| Precautions to Avoid Fraud Calls | 1. Do not share OTP, bank details, or Aadhaar number 2. Verify unknown callers before making payments 3. Report and block suspicious numbers immediately |
Online Fraud Call Complaint 2025 Process at cybercrime.gov.in
The process to file an online fraud call complaint in 2025 via National Cyber Crime Reporting Portal has been made user-friendly. Here’s a step-by-step guide:
- Step 1: Visit the Official Website
- Open your browser and go to the National Cyber Crime Reporting Portal: cybercrime.gov.in.
- Step 2: Click on “Report Cyber Crime”
- On the homepage, find the “Report Cyber Crime” option and click on it.
- Step 3: Choose the Complaint Type
- You’ll see three options:
- Women/Children Related Crime: For harassment or exploitation.
- Financial Fraud: For scams involving money.
- Other Cyber Crime: For issues like hacking or identity theft.
- Since you’re reporting a fraudulent call, select Financial Fraud.
- You’ll see three options:
- Step 4: Register or Log In
- For Registered Users: Click on “Citizen Login,” enter your email ID and mobile number, and log in using the OTP sent to your phone.
- For New Users: Click on “Click Here” under the “New User” section. Fill in your state, email ID, and mobile number. Verify with the OTP to complete registration.
- Step 5: Fill in the Complaint Form
- Provide the following details:
- Personal Details: Name, address, and contact information.
- Incident Details: Describe the fraudulent call, including date, time, and what the scammer said.
- Accused Details: If you have any information about the caller, provide it here.
- Step 6: Upload Documents
- Attach relevant evidence like:
- Screenshots of the call log or messages.
- Bank statements (if money was transferred).
- Any other proof that supports your complaint.
- Step 7: Review and Submit
- Double-check all the details and click “Submit.” You’ll receive a reference number to track your complaint.
Online Fraud Complaint Phone Number
The Online Fraud Complaint initiative provides a dedicated helpline number for citizens of India to register their complaints and grievances directly with the government. This initiative ensures that people can reach out for assistance without any hassle.
Online Fraud Complaint Helpline Number
📞1930
How to Register a Online Fraud Complaint Using the Helpline Number?
- Dial 1930 from your mobile or landline.
- Follow the IVR instructions or talk directly to a customer support representative.
- Provide details about your complaint, including your name, contact number, and issue description.
- Receive a reference number after submitting your complaint.
- Use this reference number to check the status of your complaint later.
Online Fraud Call Complaint Status Check
You can check the status of your complaint anytime:
- Go to cybercrime.gov.in.
- Click on “Track Your Complaint”.
- Enter your Acknowledgement Number.
- Enter the OTP sent to your mobile.
- Click Submit to see the current status.
Benefits of Online Fraud Call Complaint
- Easy Process: Complaints can be filed online from anywhere.
- Quick Action: Authorities respond faster to digital complaints.
- Prevents Further Fraud: Helps stop scammers from targeting more people.
- Legal Assistance: Victims can get help from cybercrime units.
- Protects Money and Data: Helps recover lost money in some cases.
Eligibility Criteria for Filing an Online Fraud Call Complaint
- Any person who has received a fraud call.
- Individuals who have lost money due to fraud.
- Businesses affected by scam calls.
- Even if no money is lost, you can still report a fraud attempt.
Documents Required for Online Fraud Call Complaint
To strengthen your complaint, you may need:
- Identity Proof: Aadhaar card, PAN card, or passport.
- Call Details: The phone number from which you received the fraud call.
- Bank Statements: If any money was transferred.
- Screenshots or Recordings: Any evidence related to the fraud.
Tips to Avoid Online Fraud Calls
- Never Share OTPs or Passwords: Legitimate organizations will never ask for this information over the phone.
- Verify Caller Identity: If someone claims to be from a bank or government agency, verify their credentials before sharing any details.
- Use Call Blocking Apps: Install apps that block spam calls.
- Report Suspicious Calls: Even if you haven’t been scammed, reporting suspicious calls can help authorities take preventive measures.
Conclusion
Online fraud call complaint 2025 at cybercrime.gov.in is an easy way to report scam calls. Fraud calls have become a serious problem, and quick reporting can help authorities take action. Follow the steps mentioned above to file your complaint and protect yourself from online fraud. Stay alert, report scams, and help make digital transactions safer.