UIDAI Complaint Status Check Online: Aadhaar is an important document for Indian citizens. It is used for identity verification and availing of government services. However, issues related to Aadhaar can arise, such as biometric errors, update failures, or incorrect details. In such cases, UIDAI allows users to file complaints and check their status online at uidai.gov.in complaint status website .
This article will walk you through everything step-by-step. It’s written in simple English, so you won’t feel lost. We’ll talk about checking your UIDAI complaint status online, tracking it, using the toll-free number, and even filing a new complaint if you need to. Let’s dive in!
What is UIDAI Complaint Status?
UIDAI (Unique Identification Authority of India) provides a grievance redressal system to resolve complaints related to Aadhaar. Users who file a complaint can track their UIDAI complaint status online. This helps them know the progress and resolution time of their grievance.
Why Check UIDAI Complaint Status Online?
You might be asking, “Why bother checking it online?” Well, it saves time. Imagine calling someone or going to an office just to hear, “We’re still working on it.” Checking online lets you see the update whenever you want. Plus, it’s 2025 now—everything’s digital! UIDAI has made it super simple for people like you and me to stay in the loop.
Another reason is peace of mind. If you’re worried about your Aadhaar—like if it’s delayed or someone messed up your info—knowing the status calms your nerves. You’ll know if it’s “Pending,” “In Progress,” or “Resolved.” Cool, right?
How to Check UIDAI Complaint Status Online?
Alright, let’s get to the main point—Aadhar Card Complaint Number Check Online. It’s not tricky at all. Just follow these steps, and you’ll be done in a few minutes.
- Step 1: Visit the UIDAI Official Website
- Open your web browser and go to uidai.gov.in complaint status.
- Look for the “Check Grievance or Feedback Status” section.
- Step 2: Click on ‘Check Complaint Status’
- Once you find the grievance section, click on ‘Check Complaint Status’.
- A new page will open where you need to enter details.
- Step 3: Enter Complaint Details
- Enter your complaint ID received at the time of filing.
- Provide the security CAPTCHA as displayed on the screen.
- Click on the ‘Submit’ button.
- Step 4: View Complaint Status
- Once submitted, the status of your complaint will appear.
- It will show whether your complaint is ‘Pending’, ‘Resolved’, or ‘Under Process’.
- You can note down the status or take a screenshot for reference.
Aadhaar Grievance Status: Alternative Methods
Besides checking online, UIDAI provides other ways to track your complaint status:
1. UIDAI Toll-Free Number Complaint
You can call the UIDAI helpline for complaint updates:
- Dial 1947 (UIDAI’s toll-free number).
- Follow the IVR instructions.
- Provide your complaint ID to the customer care representative.
- They will inform you about the status of your complaint.
2. Email UIDAI Support
You can also email UIDAI support at [email protected] with your complaint ID. They usually reply within a few working days.
3. Visit Aadhaar Seva Kendra
If you prefer an offline method, visit the nearest Aadhaar Seva Kendra. Provide your complaint ID and ask for an update.
How to Track UIDAI Complaint?
Tracking a UIDAI complaint is simple if you have your complaint ID. Here’s how:
- Use the UIDAI website as explained above.
- Call the UIDAI toll-free number and ask about your complaint.
- Email UIDAI support with your complaint details.
- Visit an Aadhaar center and inquire about your complaint status.
UIDAI Complaint Status 2025: What’s New?
UIDAI constantly updates its services. In 2025, UIDAI has introduced:
- Faster resolution time: Complaints are now addressed within 15 working days.
- Improved tracking system: Users can get live updates on their complaints.
- SMS alerts: You receive updates via SMS on your registered mobile number.
How to File Aadhaar Complaint Online?
What if you haven’t filed a complaint yet? Maybe you’re here because something’s wrong with your Aadhaar, and you need to start the process. No problem—let’s cover how to file an Aadhaar complaint online first. Then you can check its status later.
Step 1: Visit the UIDAI Official Website
Open your web browser and go to uidai.gov.in complaint status.
Step 2: Pick the Complaint Option
Look under “Contact & Support.” You’ll see “Grievance and Feedback.” Click that, then choose “File a Complaint” or something similar.
Step 3: Fill in Your Details
They’ll ask for some info. Your name, phone number, email, and what’s wrong with your Aadhaar. Be clear—say if it’s about enrollment, updates, or something else. If you have an Enrollment ID (EID) or Update Request Number (URN), add that too. It helps them find your case faster.
Step 4: Submit It
Once you’ve filled everything out, hit “Submit.” They’ll give you an SRN right away. Save it! You’ll need it to check your status later.
UIDAI Toll-Free Number Complaint Option
Not big on websites? You can use the UIDAI toll-free number instead. It’s 1947. Call it from your phone—it’s free, no charges. Here’s how it works:
- Dial 1947.
- You’ll hear a voice menu (IVRS). Pick your language—English, Hindi, or others.
- Choose the option for complaints. It might say “file a complaint” or “check status.”
- If you want to file one, follow the prompts. They’ll ask what’s wrong and give you an SRN.
- To check status, they’ll ask for your SRN. Tell it to them, and they’ll say what’s up.
The line’s open 24/7 for the voice system. But if you want a real person, call between 7 AM and 11 PM (Monday to Saturday) or 8 AM to 5 PM (Sunday). It’s a solid backup if the internet’s down.
Update UIDAI Complaint Status
If you need to update your complaint, follow these steps:
- Log in to the UIDAI complaint portal.
- Enter your complaint ID and check the current status.
- If needed, provide additional details or request a follow-up.
- Submit the updated request and wait for UIDAI’s response.
UIDAI Grievance Redressal System
UIDAI has a structured grievance redressal system:
- Level 1: Complaint filed through the website, call center, or email.
- Level 2: If not resolved in 15 days, it is escalated to a higher authority.
- Level 3: If still unresolved, it reaches the UIDAI head office for final resolution.
Common Complaints Registered with UIDAI
Here are some common Aadhaar-related complaints:
- Aadhaar update not processed.
- Biometric authentication failure.
- Incorrect Aadhaar details.
- Non-receipt of Aadhaar card.
- Aadhaar not linking with mobile or bank.
How can I check my Aadhaar complaint status?
You can check your Aadhaar complaint status online by visiting UIDAI’s official website, clicking on ‘Check Complaint Status,’ and entering your complaint ID. You can also call UIDAI’s toll-free number 1947 for updates.
How to file a complaint in UIDAI?
To file a complaint, visit UIDAI’s official website, go to the ‘File a Complaint’ section, select the issue type, enter your Aadhaar number and complaint details, and submit the form. You will receive a complaint ID for tracking.
What is the SRN number?
SRN (Service Request Number) is a unique number generated when you request an Aadhaar update or file a complaint. You can use this number to track the status of your request on the UIDAI portal.
Conclusion
Checking UIDAI complaint status online is simple and quick. You can track your Aadhaar grievance status through the UIDAI website, toll-free number, email, or Aadhaar center. If you have any issues, follow the steps above to file a complaint and track its progress. UIDAI ensures that complaints are addressed efficiently, making Aadhaar services smoother for users.